Our money-back guarantee allows you to demand a complete refund in the following situations.
The company is in charge of delivering the paper on time and to the required specifications. If the service is unable to fulfill the customer's demand, he or she has a legal right to obtain a refund.
It's as simple as phoning or chatting with the support team on the live chat or over the phone to resolve the problem.
Order Cancellation:
The following regulations can be used if a customer wishes to cancel an order.
- No writer has yet been assigned.
- The customer has the right to be reimbursed for any money he or she paid if he or she cancels an order before it has been assigned to a writer. The cash given by the client will be refunded to his or her account on the website or bank account.
- Once a writer has been assigned to the order, the consumer cannot cancel it.
- In such a situation, the money paid by the client will be credited to the client's account on the website when an order is canceled or delayed. It is not refundable.
Late Delivery:
If there is a delay, the consumer has the option of requesting Time Delivery Difference Compensation, which will be determined on the following criteria.
- Initial deadline
- Time of delay
In the following situations, compensation for late delivery is not available.
- The customer's failure to respond or provide requested documents and information may result in a delay. Delays in payment, the inability to submit required material, and being late to answer our inquiries are examples of delays caused by the consumer.
- If the customer's order arrives late as a result of any problem at his/her end, such as an issue with the internet, a browser, or any other system failure.
Quality Issues:
- The Quality Assurance Team will validate the quality standards if the client is not completely pleased with the completed work and requests compensation. The customer must provide comments about any problems with the supplied goods. The QA team analyzes and calculates an amount that reflects the percentage of mistakes found in papers.
- The compensation request is not valid if the client asks for it because of a poor grade. The firm's drafts can only be used for non-binding guidance and should not be submitted immediately.
- If there is a suspicion that the paper has been plagiarized, it will be necessary to run a Turnitin report. Apart from Turnitin, no other report may be accepted; otherwise, there would be no possibility of compensation.
Refund Processing:
The business will take care of the refund request within seven days after it has been confirmed by the payment provider. The company will not be held responsible for any bank transfer fees, transfer difficulties, or other delays caused by bank service problems.
- You can only get a refund if you paid by credit card and the transaction was completed in the Original Mode.
- Please note that our services are not up for subscription, as we do not provide subscription offers.
- We also do not offer or require recurring payments, since they are no subscription packages or periodic payment packages available at our service.
30 Days Money Back Guarantee:
According to our written notice, the client may get a full refund if the company is unable to complete the work by the specified deadline.